About the job

Truffl is in pursuit of an accomplished Director of Agency Operations to manage the day-to-day operations of our dynamic, boutique, and multiple-award-winning branding agency named as one of the Top 50 Creative Agencies in The World. This role is for a seasoned executive ready to lead a small but ambitious team to produce projects and campaigns that drive impact. 

Responsibilities

• Team Leadership: Manage and assign tasks to our team members, ensuring efficiency and cohesion in all operations and project executions.
• Business Operations: Oversee our bookkeeping, finance, accounting, and legal tasks in collaboration with our external vendors. 
• Creative Workflow Management: Develop, manage, and optimize internal systems and SOPs to ensure a seamless creative process that aligns with project goals.
• Project Oversight: Actively oversee and guide the planning and execution of client projects, ensuring that budgets, timelines, and resources are effectively managed.
• Business Development Support: Aid in expanding the business by participating in the creation of project scopes and engaging with prospective clients to secure new opportunities.
• HR & Talent Management: Oversee the HR functions, including payroll and recruitment, to build and sustain a robust team capable of delivering top-tier creative solutions.

Qualifications

• At least 5 years leading operations for a top-tier creative agency.

• Bachelor's Degree or higher.
  

• A composed nature suited to dynamic agency life.

• Exemplary writing and verbal skills, essential for client interactions and team management.

• A proven track record in managing creative teams.

• A robust understanding of the branding and creative fields, ready to take the lead in such discussions.

You Are a Perfect Fit If You Are...

• Innovative and Strategic: You have a knack for seeing the big picture and finding creative pathways to success.
• A Natural Leader: You inspire your team, leading by example and fostering a collaborative atmosphere.
• Adaptable: You’re comfortable pivoting between tasks and can manage multiple projects with finesse.
• Meticulous: Precision and attention to detail are in your DNA.
• Growth-Oriented: You have a voracious appetite for personal and professional development.
• Energetic and Positive: Your optimism is contagious, and you view challenges as opportunities.
• A Communicator at Heart: You know that the essence of project management is effective communication, and you excel at it.

About Truffl

Truffl is an award-winning Creative Agency & Venture Studio specializing in branding, strategy, and advertising.

Named by World Brand Design Society as one of the Top 50 Creative Agencies in the World, we help clients transform their brands from ordinary to extraordinary, grow their businesses, and bring their visions to life.

Truffl's client list includes Fortune 500 companies like Tesla, Heineken, Spotify, and rag & bone, along with a focus on developing new brands from the ground up, like Last Crumb, Better Bagels, and Barcode.

We blend creativity with an entrepreneurial outlook, treating our clients' businesses as if they were our own. So we look for that extra special something in each client we work with, primarily focusing on consumer lifestyle brands that make a positive impact on the world and inspire others with their products and services.